FAQs
When will you send my order out?
We will always try to send orders on the same day when possible but we guarantee that your order will be dispatched within 1 working day. We dispatch orders Monday to Friday excluding UK Bank Holidays.
How much is delivery?
Delivery within the UK is FREE. International delivery is £6.50 per order, this means you can order 1 or 10 pieces from us and only pay once for delivery.
How long will my order take to arrive?
In the UK, we use Royal Mail First Class Delivery service, typically this is a next day service although can sometimes take a little longer. For international orders we use Airmail, this typically takes 1-3 weeks to arrive depending on which country you are based in.
Do you accept returns?
Yes! If you'd like to return your purchase for any reason you're welcome to return it to us within 30 days for a full refund or exchange.
How can I pay?
We accept payment by Credit / Debit card through Shopify's secure payment system, Paypal or by Paypal account from UK & International Customers. UK Customers can also pay by Cheque, Postal Order or Bank Transfer (please email us for details). All payment methods are completely secure.
Are your Four Leaf Clovers real?
Absolutely! Our Four Leaf Clovers are 100% Genuine, Real Four Leaf Clovers from the White Clover Plant (Trifolium repens) they are DNA tested and come with our guarantee of authenticity as standard. Beware of imitations elsewhere on the internet, almost all other four leaf clovers items (including all grow your own four leaf clover kits) labelled as real are fake leaves or other species of plant.
Do you use real 925 Silver & Gold in your jewellery?
Yes of course, we use real 925 Silver & real Silver & Gold plating where detailed in the item description.
Does any of your jewellery contain nickel?
No, all of our jewellery is nickel free.
How do I keep my jewellery clean?
Wearing silver will keep it looking nice, as once silver is put in a drawer, or in water, it starts to oxidize/tarnish. To remove any tarnish use a silver cloth or silver dip. All your jewellery can also have a good general clean in warm soapy water - but do not leave in water or leave any water resting on it. We recommend not wearing our jewellery whilst bathing, showering or exercising.
How do I keep my Clovers preserved & looking great?
Keep clovers (or clover jewellery when not being worn) out of direct sunlight as over time this causes the colour to fade. Otherwise they will last indefinitely.